How BEST BUY Sells used and damaged PS2 in a new packaged box?

Question

BEST BUY
8801 Queens blvd, Elmhurst, NY 11373
SELLS USED AND DAMAGED PS2 IN A NEW PACKAGE
WHEN YOU BUY ELECTRONIC PRODUT, OPEN THE BOX BEFORE YOU LEAVE THE STORE!
The reason I write here today is I want you to help me get the story to the public, to everyone

Answer 1

If you have a valid complaint, there are people out there that will help you. Does your town have an TV investigative reporter? They love stories like this.



The Better Business Bureau has a program, online, that I have used several times with great success.



Give both a try, what do have to loose?

Answer 2

Did you check to make sure there wasn't an "R" on the package which means refurbished or factory-refurbished?



Even tho its factory-refurbished, you get the full warranty on a like-new item.



Now any store can sell you something damage in a new package box. It happens during shipment etc so don't assume they did it on purpose.



Just get it exchanged or refunded if it bothers you.



Also, it could have been a returned item so you never know.

Answer 3

You shouldve gone to circuit city...i worked for both best buy and circuit city warehouse department and i have to say when i use to unload the truck in best buy the co-workers didnt care about the products they use to throw ps2's ps3's x-box's on the floor like it was nothing.

Answer 4

You should write to NY Times, they'll write the full scoop.

Answer 5

call arnold diaz on ch. 5 or do a help me howard segment on ch 11

Answer 6

actually this is fairly old news...I am quite aware that Best Buy likes to pass off used merchandise as new stuff! Which is why i refuse to shop there!!!